Legal

Disclaimer

Last Updated: July 2026

Please read this disclaimer carefully before using Visa Mate's services.

1. Independent Consultancy

Visa Mate is an independent visa consultancy and is not affiliated with, endorsed by, or acting on behalf of the U.S. Embassy, U.S. Consulate, or the U.S. Government.

2. No Guarantees

Visa Mate cannot guarantee:

  • Visa approval
  • Appointment availability on a specific date
  • Government-controlled processing timelines

All visa decisions are made solely by the U.S. Embassy or Consulate based on their own assessment criteria.

3. Our Role

Our role is limited to helping you prepare your application, organise your documents, complete the DS-160 form, assist with appointment booking, and prepare for your visa interview. We do not submit decisions on behalf of the U.S. Government and have no control over embassy or consulate procedures.

4. Limitation of Liability

Visa Mate is not liable for delays, rejections, or changes in government policy, processing timelines, or appointment availability that are outside our control.

Questions about this policy?

Reach out and our team will help clarify anything you need.

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